Frequently Asked Questions

How do I register for a class?
Self-register for classes anytime at mstc.augusoft.net, click Login/Create Account. If this is your first time registering on this site, click Create New Student Profile and build your account. Next, click All Classes on the left menu to browse. When you find a class(es) you want to register for, add it to your shopping cart. When all classes are in the shopping cart, you can complete your registration via our secure website.

How do I know if there is space in a class?
When viewing the class, it will display the number of Seats Left for the class section.

How do I know if a class meets face to face or online?
Each class listing includes the instructional method: in-person, online, or hybrid.

Where is my class located?
The location of your class will be listed in the class schedule details and on your email confirmation. 

When should I register?
We encourage you to register as early as possible, as some classes fill very quickly. You must register by the class start date. Classes lacking a sufficient number of registrations can be canceled due to low enrollment.

How will I know if I got into a class?
When you self-register and after payment has processed, your registration is complete.  You will receive a class confirmation and transaction receipt via email. If you register with a college staff member and provide an email address, you will receive an email confirmation and transaction receipt once your registration is processed. If asking a company to pay for the class, you will not be enrolled until the company approves.

What about class cancellations?
Sometimes classes are cancelled due to insufficient enrollment. You will be notified by email or phone if your class is canceled, and a 100% refund will be issued. 

Can I register after a class has started?
Registration must occur by the class start date. Open entry classes are the only exception.

What if I fall outside the age range for a certain class?
Prior approval must be given as some classes are designed for students within an age range. 

When do I pay for my class?
Payment is required at the time of registration.

What is your refund policy?
Refund policies vary according to class type. If Mid-State cancels a class, you will receive a 100% refund.  Refunds will be issued to the student unless a documented third party sponsorship or contract exists. In such cases the refund will be returned to the sponsor or contracting party. Refunds may take up to 14 days to process. Please refer to Mid-State Refund Policy.

How do I use this website?

Browse our classes online
Click Classes from the left menu. You may search by keywords contained in the class name or description. View class descriptions by clicking the class name.

Login/Create an Account
You must Sign In or create a New Student Profile to register for a class. Creating a profile provides you with your own personal, password-protected account. Having an account will allow you to register online and monitor your class registrations.

When building your profile, items marked with a red asterisk are required. Save your login username and password for future reference. Once you create your student profile, you will see menu options that allow you to view your profile, check your current registrations and view your transactions and transcript.

How do I update my profile/contact information?
If you need to change or update any of your information, including your name, email, address, birthdate, or Social Security Number, contact Mid-State at 715-422-5300 or 888-575-6782 or email registration@mstc.edu.

How do I print a receipt?
To print a receipt, sign in and select My Transactions from the left menu and locate the class. Under Action, select Print View and print your receipt.

How do I print my transcript?
Sign in and select My Transcript from the left menu. In the upper left corner, there is an export link, select the format you would like and print. 

What if I have additional questions?
Contact Mid-State at 715-422-5300 or 888-575-6782 or email continuinged@mstc.edu